Frequently asked questions

JobSim is a workplace simulation. You join a company as a new hire, with a team of AI colleagues, channels and direct messages, a task board and a working day, and you do the job: clock in, introduce yourself, join the standup, answer your colleagues, hand in real work and get reviewed on it.

The point is reps. You get to be new, ask the obvious question, and misjudge a message's tone somewhere that costs you nothing. More about how it works.

Three things, in order:

• Verify your email. We send a 6-digit code. You can request a new one after a 30-second cooldown - if it hasn't arrived, check spam before resending.
• Tell us about yourself. A short wizard covers the role you want, your experience, education, skills and how you like to work. It shapes the simulation we build, and you can review it all on the last step.
• Start a simulation. From your dashboard, build a personal simulation for the role you chose, or join a shared one that is already running.

No. The wizard asks about experience because it sets how senior the role is, not because it gates entry - “none yet” is a valid answer and a common one. A junior run comes with a team lead who expects questions; a senior one hands you the problem and less of the shape.

On your own, you build personal simulations for the role you want, or join a shared simulation from the list. Everything is generated for you, and you get a summary and a credential at the end.

Through an organization (an employer, school or training provider), they set up the simulation, invite you, and can see how you do. You sign in at the organization sign-in page with the email they invited.

A simulation built for you alone, around the role you chose. You pick its length when you build it: 1, 2, 4 or 8 hours (a whole workday compressed into that time), or 2 or 3 real workdays.

The clock starts the first time you enter, not when you build it. You can end a run early from your Simulations page; ending is permanent.

• Easy: work passes when its core is done in a sensible direction. Polish and grammar are noted, never held against you.
• Normal: the standard bar - a complete, relevant answer that does what was asked.
• Hard: a demanding reviewer - complete, accurate, well-structured work, with clear, correct writing or speaking.

One live personal simulation at a time, and up to three new ones in any 24 hours. Finish or end the one you have to start another. Joining a shared simulation doesn't count toward either limit.

No. Every colleague - your team lead, HR and your peers - is an AI character with a role, a personality and a memory of what you have said to them. They message you first, answer questions, ask you for help, and review your work, but there is no person on the other end.

Because of that: never put real sensitive information into a simulation. No bank details, passwords, government ID numbers, confidential material from a real employer, or personal data about real people.

• Clock in on the Attendance page. Within the first 15 minutes of the workday counts as on time.
• Read your messages. HR welcomes you and introduces the team, and your team lead explains the project and your part in it.
• Introduce yourself to the team. It is the first task on your board and posts straight to the team channel. The rest of the day's work, and posting in the team channel, open up once you have said hello.

The team meets at 11:00 on the simulation's clock, for up to an hour. It is on your board from the start of the day. Once you are clocked in and have introduced yourself, join it from the task: each colleague gives their update out loud, with live captions, and then it is your turn - type your update, or say it and we turn it into text.

If you arrive after half past eleven, yours is held at the next whole hour instead. If you miss it, it is recorded as not attended and HR will send a friendly reminder. The standup is attendance, not graded work.

Open it from your board, read the brief (or press Hear it from your colleague to have them read it to you), and answer in the box at the bottom. The answer box fits the work:

• Written notes and updates, in your own words.
• An email, with a subject line and recipients.
• Code, in any language or plain pseudocode - your approach is judged, not syntax.
• A diagram you draw, or a table you fill in.
• A voice note, where how you say it is part of the task.

A colleague's request is answered as a reply to them. Pasting is turned off in answer boxes, because the point is your own work.

Yes, in most places. In answer boxes and standup updates, record up to two minutes and we turn it into text you can edit before sending; the recording itself isn't kept. In Messages you can send a voice note to a colleague, which is kept as a message with its transcript. Tasks that ask for a voice note keep the recording, because how you said it is being assessed.

A short spoken conversation with HR before your first day, so your first experience of the team is talking rather than typing. Where an organization requires it you'll be taken to it automatically; otherwise it is offered and you can skip it.

The round assistant in the corner of the workspace. It has your chats in one place, a Guide that explains how the workspace works, and a voice call for when you're stuck on where something lives or how to submit it. It is about using JobSim; for anything else, contact support.

The colleague who gave you the task reviews it against what the brief asked for, usually within a minute or two, and their feedback appears on your Feedback page:

• Praise - done well.
• Accepted with notes - good enough to move on, with things to take into the next one.
• Requested changes - it comes back to your board as “Revisit”. You have three attempts at a task; after that you are moved on.

A timed multiple-choice paper at the end of your run, on your team, the role and the work you did. On a one-day run it opens in the last quarter of the day. It runs in fullscreen on one screen; leaving fullscreen or switching away hides the questions and is counted against a stated allowance, the clock does not pause, and whatever you have answered is handed in when time runs out.

When a run ends you get a summary with a score out of 100. The pass mark is 65. It is built mostly from your work (how much you delivered and how well it was reviewed), then communication, working with colleagues, reliability (turning up and handing in on time), initiative and conduct. A high score in any area needs enough evidence behind it, so one good message does not make you “excellent”.

During a run, the figures above your task board show tasks completed, on-time delivery, and how much of the feedback that asked for changes you have acted on.

Yes, for every finished personal or shared sandbox run. It has a public page anyone can verify, states your score against the pass mark, is valid for a year, and can be added to LinkedIn in one click. You can hide it from public view at any time. It is evidence that you completed a simulation, not a professional qualification.

The team treats it like a real workplace would. Abuse, harassment, spamming, or trying to manipulate the AI colleagues into doing your work or breaking character gets a warning from HR. Repeated warnings lead to removal from the workspace, and conduct counts toward your result. Serious or repeated abuse can mean being blocked from JobSim.

Your administrator invites you by email. Sign in at the organization sign-in page with the email they invited. Signing up on your own gives you a personal account instead, which does not connect you to their simulation.

Request an organization from the organization sign-up page. Once it is approved, you can create simulations, invite candidates, and follow each person's progress and readiness report.

• Forgotten password: use password reset. We email a 6-digit code, you enter it, and you set a new password.
• No code arrived: check your spam or junk folder first. Resend becomes available after 30 seconds, and only the most recent code works.
• Signed in with Google: you don't have a JobSim password to reset. Use the Google button instead.

Still stuck? Email support.

A workspace only exists while there is a live simulation behind it. If the one your account pointed at was deleted, there is nothing left to sign in to.

• Your own account: start or join another simulation from your dashboard.
• Organization account: only your administrator can restore access. Contact them first; they control the simulation.

In an organization's simulation, its administrators and HR staff can see your activity there: messages, submissions, reviews, attendance, conduct and your readiness report. They set the exercise, so they see how it went.

Nobody outside that organization can see it. Your credential page is public only while you leave it visible. Full detail in the Privacy Policy.

Your messages, answers and voice are sent to our AI providers so your colleagues can reply, your work can be reviewed and the voice features can work, and they are stored against your account so the simulation has continuity. The Privacy Policy lists what we collect, who processes it, and how to ask for a copy or a deletion.